Get in Touch With Us

Spotted something on one of our pages that looks out of date, unclear or simply wrong? Have a question about a guide that our explanations didn't quite answer? We would like to hear from you. Every message sent to our inbox is read by a person, not filtered away and forgotten.

How to reach us

The quickest route is email: info@shelf-edge.co.uk. We keep things to a single address so nothing gets lost between departments or forms.

What helps us reply properly

• The page link – paste the address of the page you're writing about so we can find it straight away.
• The specific detail – quote the sentence, figure or term that caught your attention.
• Your source – if you believe something has changed, tell us where you saw the newer information.
• A screenshot – optional, but useful when a point is easier to show than describe.

If you'd like a clearer picture of the people behind these pages and how we approach our writing, our about us page sets that out before you send anything over.

What we can and can't help with

We welcome corrections, suggestions for topics we haven't covered, and feedback on how readable our explanations are. We are an editorial site, though, so we have no access to any player account and cannot step into payment questions or disagreements between you and a gambling operator. For those, please contact the operator directly.

If gambling is becoming a problem

If your message is really about gambling feeling out of control, please don't wait for an email reply from us. Reach out to a dedicated support or counselling service in the UK, speak to your GP, or talk to someone you trust. Free, confidential help is available.

Thank you for taking the time to write – reader input genuinely shapes how we update and improve this site.